"CAPACOA is vital to understanding the national artistic eco-system.  The conversations there inform my strategies and practices.  Furthermore, being able to learn about and begin to integrate indigenous arts and disability practices on a national level is an opportunity few other countries haves."

Dani Fecko, Fascinator Management

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Conference Schedule

CAPACOA will hold its 31th conference in conjunction with the CINARS Biennale and MUNDIAL MONTRÉAL. The event will take place in Montreal, November 12 and 13, 2018.

Register now


Monday, November 12, 2018

800 - 1630

Fairmont, The Queen Elizabeth, Montreal


You can pick up your badge at the CAPACOA / Ticketpro desk that will be located at the main CINARS registration desk, of the hotel Queen Elizabeth. at the main


900 - 930

Van Horne room, Fairmont The Queen Elizabeth, Montreal

Our journey to change

An introduction to CAPACOA’s Theory of Change with opportunities for members and delegates to provide feedback and to reflect on where they situate themselves in the graphic representation.

945 - 1200

Van Horne room, Fairmont The Queen Elizabeth, Montreal

Shifts and rifts in arts attendance: Hard truths and the way towards renewal

The trend is clear: audiences are moving away from traditional performing arts facilities and their traditional programming. Over the last year, two major surveys delivered a wealth of information on the cultural participation of Canadians, their motivations and what they expect from a cultural experience. Among other things, the Access and Availability Survey and Culture Track Canada revealed that the business model of ticketed performing arts attendance is in alarming decline.

This session will provide us with an opportunity to ponder over such findings. Following a dialogue with the researchers behind these surveys, participants will entertain their own dialogue. They will examine their value proposition in the light of hard evidence on their audiences’ values and motivations, and consider new ways of staying relevant in their community.

This is a must-attend session for anyone working in the performing arts: artists, agents, presenters, associations.


Sarah Robertson, Environics Research

Sarah Robertson

Sarah Robertson is Vice President, Corporate and Public Affairs at Environics Research. She uses research insights to help clients understand and communicate more effectively with their audiences, whether they are customers, stakeholders or the public. Her strength is telling stories – based on data and evidence – that shed light on the direction organizations need to take to be successful.

Her expertise includes environmental and conservation research, and research with Indigenous peoples and other marginalized populations. In the cultural space, she has worked with the Department of Canadian Heritage, national broadcasters

CBC and APTN, and several public libraries. She has honed her skills over two decades working for leading marketing and public opinion research companies in Toronto, Montreal and Ottawa.

Nik Nanos, Nanos Research Group

Nik Nanos

Nik Nanos is Chief Data Scientist and Founder of the Nanos Research Group of Companies.  He leads Nanos Research, one of Canada’s most distinguished research companies, which he founded in 1987. The Nanos Research Group of Companies includes Signal Leadership Communications, a social public relations firm specializing in issues and image management in a digitally disrupted era. It also includes Nanos-dimap Analytika, an analytics and targeting research practice that is a joint venture with dimap, one of Germany’s top research organizations.

Nik also leads the team behind the Nanos Bloomberg Canadian Confidence Index which monitors consumer confidence in the Canadian economy and streams data to Bloomberg terminals each week. Moreover, Nik took a leadership position in the development of the questionnaire and fieldwork for Culture Track, a landmark initiative on the important impact culture and its audiences.

Moderated by Inga Petri, Strategic Moves

Inga Petri

Inga is a seasoned researcher, strategist and marketer with 25 years’ experience in arts and culture and diverse sectors from high tech to municipalities. She led The Value of Presenting: A Study of Performing Arts Presentation in Canada (2013) and Digitizing the Performing Arts: An Assessment of Opportunities, Issues and Challenges (2017). Inga regularly presents at conferences and gives workshops across Canada.




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Re:Sound | Ré:Sonne


1200 - 1315

Peroni Resto-Bar, 1155 Metcalfe Street, Montreal


Join your colleagues to continue the conversation and network while enjoying a great lunch! (ticket required)
A 4 minute walk from the hotel.
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1330 - 1450

Van Horne Room, Fairmont The Queen Elizabeth, Montreal

Democratizing for whom? Cultural citizenship and the quest for meaning

In recent years, cultural citizenship has emerged as a new action-oriented approach to complement the cultural democratization policy framework. Moreover, it provides a set of interesting answers to the relevance gaps identified in audience research, as well as to societal challenges pertaining to inclusion and social cohesion. You are invited to a journey at the crossroads of art, identity and society, under the guidance of a pioneer of citizen arts action and of a regional network that made cultural citizenship its main strategic focus.

Annie Roy

Over twenty years, ATSA creates participative urban interventions through installations or staging, preoccupied with environmental and social struggles. ASTA has performed from Fredericton to Vancouver, and overseas leading to such distinct places as Iqaluit and Burkina Faso with their last work, Le Temps d’une Soupe.

Following a career in contemporary dance, primarily as an interpreter for numerous independent choreographers, and within the Montreal Dance Company from 1993 to 2002, Annie Roy founded ATSA - when art becomes action in 1997 with her partner Pierre Allard.

Irina Gato

Irina Gato is the project manager for the Cultural Action Plan for Cultural Citizenship in Young Quebecers 2019-2020, managed by the Québec Cultural Network (Réseau Québec Culture), supported by the minister of Culture and Communications of Québec. A sociologist, previously researcher and academic, she has now devoted the last ten year of her professional life to the amelioration of arts and culture in Québec. Among her previous accomplishments, she has worked at Médiat-Muse, an umbrella organization that serves regional museums in Mauricie and Centre-du-Québec, and then as an advisor on the Council of regional culture for Centre-du-Québec, which provided her with an crucial vision on the development and growth of culture in regional areas.

1330 - 1450

Rue Notre-Dame, Fairmont The Queen Elizabeth, Montreal

Data mutualization: New ethics of collaboration, deeper audience insights

In the golden age of data, are arts organizations making the most of their own patron information? Likely not. Short of a data culture, of a critical amount of data or of analytics skills, many organizations miss out on the tremendous benefits of data analytics: insights on consumer behaviour, geolocation, audience segmentation, prediction, benchmarking, upselling, cross-selling.

In Montreal, members of the Quartier des spectacles Partnership have set out to bridge that gap: they overcame their fears and agreed to mutualize their patron data in order to collectively gain deeper insights thanks the support of university researchers and private-sector data analysts. Although this collaborative model is still relatively new, many lessons learnt are ready to be shared, and the potential for scaling can be seen on the horizon.

Éric Lefebvre

Eric LefebvreÉric Lefebvre carries with him myriad experiences in numerous cultural institutions and organizations. He is a project manager for the Pole Project, which amasses massive data on arts and culture, as well as the development director on the partnership for ‘Quartier en spectacle.’ Previously, he held the position of executive director of CIBL, where he worked to develop an important and vibrant community radio station. He steered the changes of the station in its search for diversified funding streams, the strengthening of its governance with a stronger engagement from ommunity leaders, and the creation of

a radio school program to ameliorate school attendance and grades.

With a degree in communications, project planning and execution and community organizational health, Mr Lefebvre is the recipiendary of humerous awards highlighting his social and community engagement.

Viêt Cao

Viêt CaoViêt Cao is a project manager and analyst for Pole, which amasses information on cultural consumption. Responsible for the mutualization project, which includes the coordination of training and workshops, the development of partnership programs, and the analysis of information. He has also contributed to the Day of Philanthropy of data, organized by Aimia, HEC Montreal, and the Institute for Data Valorisation (IVADO) in 2017 and 2018.

Moderated by Eric Nelson, TRG Arts

Eric NelsonEric Nelson, Client Engagement Office at TRG Arts, has dedicated his career growing patron loyalty and revenue for non-profits. His role at TRG focuses on new business development, client retention and strategic partnerships. Prior to joining TRG, Eric was Director of Marketing & Communications for New York City’s Kaufman Music Center, home of Merkin Concert Hall, Lucy Moses School (New York’s largest community arts school) and Special Music School (a K-12 public school for musically gifted youth). Eric was also Vice President of Client Services, New Business and Marketing for DCM, specializing in marketing and fundraising strategies for non-profit organizations. Eric started his career in the arts leading marketing efforts for Paul Taylor Dance Company. Eric holds a M.A. from Emerson College in Marketing & Advertising for Non-Profits. 


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1500 - 1615

Van Horne Room, Fairmont The Queen Elizabeth, Montreal

Meanwhile in other Spaces: new modes of engagement in libraries and galleries

Public libraries, like other cultural institutions, have had to face the hard reality of societal shifts that changed dramatically the way their communities used and viewed their services. The technological revolution, changing demographics, economic downturns and globalization have all had impact on the use of public libraries. Rather than viewing declining business levels as a fait accompli, libraries embraced the hard work of re-envisioning themselves and making transformational changes to their service models.

Public libraries have expanded dramatically their public offerings into areas that no one associated with libraries ten years ago, adding maker spaces, digitization stations, recording studios, and lending unexpected items such as tools and musical instruments. As part of the transformation, libraries have entirely redesigned their user experience to make it convivial and social for users of all ages. Public libraries have engaged strategically with partners to add further depth to the range of offerings and increase public awareness of their services. These changes have paid off! 94% of Canadians report that libraries contribute to the quality of life in their community (well above performing arts facilities). Transformation is not a once and done proposition.

Åsa Kachan, from Halifax Public Libraries, and Dawn Ibey, from Vancouver Public Library, will share the journey their respective libraries have taken and the paths they continue to explore to create innovative new services and offer exciting user experiences.

Åsa Kachan

Asa Kachan

Åsa Kachan is the CEO & Chief Librarian for Halifax Public Libraries where she oversees 420 staff working across the 14-branch library system. Halifax Public Libraries recently received international acclaim with the opening of Halifax’s new Central Library in 2014. Halifax Public Libraries is very highly regarded for its services, programs and welcoming spaces that reach diverse populations with equality and respect.

Prior to her role with Halifax Public Libraries, Åsa spent 16 years in senior administrative roles within universities, most recently serving as the Assistant Vice-President Enrolment Management & Registrar for Dalhousie University between 2004 and 2014. During Åsa’s time at Dalhousie, she undertook critical transformations to improve the student experience, including revamping undergraduate scholarships and bursaries, modernizing admission and recruitment practices, and improving front-line student service.

Åsa volunteers her time with a number of community organizations, including serving as Chair of the Governance Committee of the United Way of Halifax, and on the boards of Halifax Dance and the Halifax Grammar School. She also sits on the Advisory Board for the Faculty of Management, Dalhousie University. In 2018 Åsa was appointed to the Governing Council of the Social Sciences and Humanities Research Council (SSHRC) for a three year term.

Dawn Ibey

Dawn IbeyDawn Ibey joined the Vancouver Public Library in 1993, holding various positions before joining the management team in 2007.  In 2012 she was the project manager for the information services review in which she successfully transformed the Central Library’s information services from a multi-department subject based model to a more streamlined, fully integrated, centralized service. This provided the opportunity to introduce new services in the Central Library to better meet the changing needs of its users. In her current role as Director, Library Experience, her portfolio includes Information Services, Programming and Learning, Circulation Services and Exhibits and Partnerships.

Dawn is currently working on the expansion of Vancouver’s Central Library, the first phase involves renovating the building’s top two floors to include a theatre, a reading room, new community event and meeting space, exhibit spaces, and a ‘garden in the sky’ public garden, among other enhancements.  Once complete the project will expand the library by 35,000 square feet and transform Levels 8 and 9 of the building – floors that were previously leased out – into a vibrant public performance, learning and gathering space.

Moderated by: Nadia Ross

Nadia Ross is the founder and artistic director of STO Union as well as the winner of the 2016 Siminovitch Prize, the largest Canadian prize awarded in her field. Nadia is an internationally acclaimed artist who has withdrawn from the centre to the periphery, allowing herself to test new forms of cooperation in the small communities of the Outaouais. The shows she creates in these rural communities go on to be presented at theatres and festivals in Canada and abroad. Nadia’s shows and her unique working method are inspirations for new forms of live performance in a digital age. Nadia works on all aspects of any given production, from writing to making sets and props, directing to producing. Nadia has also been awarded the Contra-Guy Award, the Dora Mavor Moore Award and the Chalmers’ award.


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Ontario Presents and 

1700 - 1900

Opening Cocktail CINARS Biennale

Tuesday, November 13, 2018

800 - 1600

Fairmont The Queen Elizabeth, Montreal


You can pick up your badge at the CAPACOA / Ticketpro desk that will be located at the main CINARS registration desk, of the hotel Queen Elizabeth. at the main


900 - 1020

Rue Notre-Dame and St-Denis, Fairmont The Queen Elizabeth, Montreal

Making Space

A fearless conversation exploring the resistance to the shifting powers and the enactment of leadership to reshape a shared vision.

A fierce group of thinkers will activate the conversation.

900 - 1030

Duluth Room, Fairmont The Queen Elizabeth Hotel, Montreal

Inspiring Talks #1 @ CINARS - Separate registration to CINARS required

What is the meaning of the performing arts in this period of mutations? This question is more crucial than ever for artists, presenters and citizens. This year, the conferences will bring together pioneers from around the world to explore the theme of "Sens*& Mutations”. We want to analyze the meaning of the arts as a porous idea, sensitive to external changes. The meaning of the arts also as an intention that contaminates mutations. The performing arts as a place for all citizens, a place of transformations, dialogues and possibilities.

1030 - 1200

Rue Notre-Dame, Fairmont The Queen Elizabeth, Montreal

Making Artistic Cents: Artists, Agents, and Presenters Answer the question, "Mission or Money? Why not Mission AND Money?"

Together we will explore how conversations between Presenters, Artists and Agents/Managers can culminate in “out of the box” work being presented that meets a Presenter’s mission and is successful for the Artist and Agent/Manager. Whether we’re talking about a performance, a residency, or a combination of the two, we’ll hear from Artists, Agents/Managers, and Presenters about specific ways that they have used good communication as a tool to unite mission and budget.

This can apply to new and groundbreaking work, ideas that challenge current norms, music and dance from other cultures, or anything that may not be an obvious “easy sell.”

Presented with:

1030 - 1200

Duluth Room, Fairmont The Queen Elizabeth Hotel, Montreal

Pitch Session - Joint session with the CINARS Biennale

The Pitch Session is an activity that allows artistic companies selected by a jury to share information about a new project with the artists, agents and presenters taking part in the CINARS Biennale. The selected companies are currently looking for partners to develop a new work, a new production or an artistic or financial partnership.

1200 - 1300


1300 - 1400

Rue Notre-Dame, Fairmont The Queen Elizabeth, Montreal

Taxation (Un)Easiness

After years of advocacy, Canada finally introduced a simplified taxation process for non-resident artists. Hailed a as a positive stepforward, this simplified process nonetheless has important limitations which are important for everyone to understand. Meanwhile, the United States is narrowing eligibility to its own withholding waiver process. “Are we there yet?” This dialogue will be an opportunity to find out more about the administrative changes north and south of the 49th parallel, to discuss their impact on your day-to-day work, and to get to where international taxation should be.

Richard Dermer

Richard DermerRichard Dermer is a lawyer based in Montreal, Quebec. For the past decade his office has represented foreign artists touring in Canada, specifically with regards to their Canadian tax issues. His office, R.A.M. Management, is continually filing both Canadian and Quebec tax waiver applications on behalf of these artists and is also engaged in managing their annual tax obligations, including filing annual tax returns and addressing any assessments and audits. To facilitate all of this work, the office also regularly communicates with all of the necessary Canada Revenue Agency Tax Service Offices and Audit Staff around the country. More info on the office’s work can be found at www.taxwaivers.ca.

Facilitated by Frédéric Julien, CAPACOA

1415 - 1615

Fairmont The Queen Elizabeth, Montreal

The Great Knowledge Cafe - Joint session with the CINARS Biennale

In collaboration with CINARS, attendees are invited to a knowledge sharing activity with 38 experts exchanging ideas on 18 themes ranging from market development to audience experience. The Great Knowledge Café will be a dynamic learning place to affect change by figuring out means of communicating across the globe, addressing current issues in the arts, learning more about new development models, and much more.

On site registrations required.

 Saturday, November 17, 2018



NAC Awards - CINARS Gala Dinner

CINARS is hosting a Gala Dinner on the closing night of the 17th CINARS Biennale to celebrate those who contribute significantly to the development of the performing arts across the globe. During this exclusive evening amongst colleagues, an award ceremony will take place to recognize the work of different members of the international performing arts community.

The National Arts Centre's Award for Distinguished Contribution to Touring will be presented during this gala night.

You may attend for an additional fee of $80 (tax included) when you purchase your CINARS registration. If you would like to add this Gala Dinner to your registration already purchased, please contact Mélanie.

Nominations are now open. Find the nomination form here.

Dates and Times to be Confirmed

900 - 1600

Rue Sherbrooke, Fairmont The Queen Elizabeth, Montreal


Peer to Peer Sessions - Regional Presenting Networks

CAPACOA convenes and hosts peer-to-peer meetings at its annual conference and throughout the year.

This meeting will be for regional networks only.

The meeting provides an opportunity for discussion and dialogue between peers throughout the year.

Contact us if you wish to attend

1000 - 1145

Rue Notre-Dame, Fairmont The Queen Elizabeth, Montreal

Individual Consultation on international taxation

Richard Dermer and Frank Page, taxation experts for Canada and the United States, will be offering one-on-one consultations.

Sign up are required for the 15 minute meeting, more details to follow.


1300 - 1400

Rue Notre-Dame, Fairmont The Queen Elizabeth, Montreal

Meeting of the performing arts fiscality working group

More details to follow





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